By placing an order with Murphy Bed Place (“we,” “our,” “us”), you agree to these Terms & Conditions, the Privacy Policy, and any additional terms presented at checkout. These terms govern your purchase and use of our products and services.

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason (e.g. product availability, errors).

Prices displayed are in [USD / as applicable] and do not include shipping, taxes, duties, or installation unless explicitly stated.

Payment in full (or deposit, depending on the product) is required at the time of order.

We accept the payment methods displayed at checkout.

Production times are estimates; we are not liable for delays due to supply chain, third-party carriers, or causes beyond our control.

For orders delivered within our service area (e.g. WA & OR), we provide delivery and installation. Outside those areas, delivery may be curbside or pallet-drop only unless otherwise agreed in writing.

Installation service includes placement and assembly as described in the order, but does not include modifications to home structure (electrical, drywall, flooring, or structural work) unless separately contracted.

Delivery and installation fees may vary based on distance, installation size, or customizations. Final pricing will be confirmed during your appointment.

You are responsible for providing a complete and accurate delivery address at the time of order. If an incorrect, incomplete, or inaccessible address is provided, you will be responsible for any additional delivery, redelivery, storage, return, or handling fees incurred.

If delivery is attempted but cannot be completed due to customer error, lack of access, or unavailability, a re-delivery or rescheduling fee will apply.

Risk of loss or damage passes to you upon delivery (or upon your taking possession).

You must inspect the delivered goods immediately and notify us of any defects, damage, or discrepancies as per our Refund/Non-Refund Policy.

Title to the goods transfers to you upon full payment.

We offer a lifetime warranty on the mechanism and frame, and a five-year warranty on the cabinetry, subject to normal use, proper installation, and maintenance.

The warranties do not cover damage from misuse, abuse, improper installation, alteration, or acts of nature.

Warranty remedies are limited to repair or replacement at our discretion; they do not include refunds.

You must follow our instructions and maintenance guidelines to preserve warranty coverage.

To the fullest extent permitted by law, we disclaim all other warranties (express or implied) including merchantability or fitness for a particular purpose.

In no event shall our liability exceed the amount you paid for the product.

We are not liable for incidental, consequential, special, or punitive damages (e.g. loss of use, lost profits, damage to premises) arising from your purchase or use.

Some jurisdictions do not allow exclusion or limitation of certain warranties or damages; in those cases, liability shall be limited to the maximum extent allowed by law.

As per our Refund / Non-Refund Policy (above), orders are final, and refunds are not offered, except in limited cases of defect/damage as evaluated by us.

Cancellations prior to production may be allowed at our discretion, subject to cancellation or restocking fees.

All intellectual property rights (e.g. drawings, designs, catalogs, website content) remain with us. You may not reproduce or use our intellectual property without explicit permission.

If we provide design drawings or specifications, they are for your use only for the purchased product.